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Question 1 of 68
1. Question
The enterprise architect for cloud kicks wants to understand how objects in sales cloud are connected to another. Which two approaches should a consultant use to help the architect? Choose 2 answers
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Question 2 of 68
2. Question
Cloud kicks has a large remote sales department working in many different locations. management wants Greater visibility into the opportunities in progress with their respective teams. they also want to receive email others when opportunities reach key moments (e.g., stage progression) or a high probability. however they want to control the frequency of their email alerts. Which solution should a consultant recommend ?
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Question 3 of 68
3. Question
Cloud Kicks is implementing territory management for its retail sales unit. the sales director is requesting a detailed roll up forecast for territories. Which two recommendations should the consultant make? Choose 2 answers
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Question 4 of 68
4. Question
Call the geek secret sales associates to record old customers interaction within Salesforce. Which sales metrics can a sales manager at Cloud Kicks use to monitor and reinforce its sales strategy?
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Question 5 of 68
5. Question
Cloud Kicks has a requirement to measure and user adoption and data quality in Salesforce. Which solution should the consultant recommend?
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Question 6 of 68
6. Question
Cloud Kick Sissy key has just completed its initial sales cloud implementation . the leadership team at CK wants to improve the rate adoption. What should the consultant recommend ?
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Question 7 of 68
7. Question
Our customer notices a large increase in leads created overnight which exceeds the daily limits. upon examination the leads appear to be created by bots. the customer uses a standard web to lead form without safeguards in place to limit spam on forms . What should the consultant recommend as the first line of defense before republishing the form ?
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Question 8 of 68
8. Question
Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account’s discount field. CK sales reps are located in regions and use different currencies. she’s a consultant creates a custom formula field on the Opportunity. Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
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Question 9 of 68
9. Question
Cloud kicks as enabled multi-currency in its organization. all of the rates are set. What is the impact is the exchange rates are adjusted?
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Question 10 of 68
10. Question
Cloud cakes wants to know how many closed won opportunities our campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality? Choose 2 answers
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Question 11 of 68
11. Question
A sales manager for one of Cloud Kick’s sales territories is unable to see a forecast for the current quarter. How should the consultant resolve this issue?
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Question 12 of 68
12. Question
A consultant is implementing a new instance of sales cloud for Cloud Kicks (CK). CK has a global sales presence that supports a base throughout the world . CJ wants to set up in a private structure to track customers with subsidiaries.
Which approach should the consultant recommend to meet the requirement?
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Question 13 of 68
13. Question
Universal Containers (UC) wants to make it easier for sales Rep to log the customer interaction such as emails events, their email and calendar applications. UC wants to report on these activities in Salesforce. Which two actions should the consultant recommend?
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Question 14 of 68
14. Question
The sales team at cloud kicks has been late meeting deadlines on a specific project and has missing multiple project meetings. What should the consultant recommend to the project manager?
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Question 15 of 68
15. Question
Cloud cakes CK wants to migrate a data file containing 8000 leads from a legacy system into Salesforce. many of the lead owners have left the company, so CK wants to populate the lead owner field for these records using the active assignment rule. Which two tools should the consultant recommend to meet this requirement? Choose 2 answer
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Question 16 of 68
16. Question
The sales Department cloud kicks is growing quickly. musei il sexy shop prioritytrack software design maker Sandy influencer to further the business relationship. Witch solution should consultant recommend?
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Question 17 of 68
17. Question
A sales Rep notices they can edit some opportunity associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own. Which three reasons could explain the sales rep’s experience? Choose 3 answers
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Question 18 of 68
18. Question
Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co-Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and “shadow projects” into releases ahead of other groups. This topic comes up frequently and often derails the monthly project management meeting, which limits the amount of time available to cover other critical topics.
Which two strategies should the consultant recommend to address these issues? Choose 2 answers
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Question 19 of 68
19. Question
Which tool use cases will protect the integrity of order data with activation limitations? Choose 2 answers
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Question 20 of 68
20. Question
Universal Containers (UC) sales reps have said there are too many reports and dashboards which makes it hard to find what is important to them. What should a consultant recommend that you see used to solve this issue?
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Question 21 of 68
21. Question
Cloud Kicks has hired a consultant to help with its quoting process. They consultant has determined that some Quote custom fields should be viewed from the Opportunity. What should a consultant consider when implementing the custom fields?
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Question 22 of 68
22. Question
Apple saltant is configuring Einstein forecasting to help the sales team predict how much they will sell by the end of forecasting period. Which two consideration should the consultant keep in mind to ensure that predictions are displayed? Choose 2 answers
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Question 23 of 68
23. Question
Cloud kicks is preparing to deploy its configuration. The chosen release date is during a Salesforce release window. The current configuration is a non-preview sandbox. Which two strategies should a consultant recommend? Choose 2 answers
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Question 24 of 68
24. Question
Northern trail Outfitters wants to migrate its territory management to a new structure for upcoming fiscal year. What are two aspects I consultants should consider for this migration? Choose 2 answers
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Question 25 of 68
25. Question
The project is almost finished and now it’s time to test the changes and updates that have been made before go-live. A Partial or Full Sandbox is unavailable. How should the consultant recommend testing be conducted?
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Question 26 of 68
26. Question
Sales reps at Universal Containers have found that leads they have been pursuing contain outdated and missing information. What should a consultant recommend to obtain current lead information?
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Question 27 of 68
27. Question
Cloud Kicks wants to send a notification to sales reps when their opportunities remain open past the close date.
Which two solutions should the consultant recommend to meet the requirement?
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Question 28 of 68
28. Question
Cloud Kicks has enabled Orders to track and manage customers requests for products. The sales team has requested a process to return or reduce the quantity of activated Orders. Which two Salesforce features should a consultant recommend to meet this requirement? Choose 2 answers
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Question 29 of 68
29. Question
Cloud Kicks’ sales productivity in on the decline, while its competitors are more successful. The consultant has suggested Eistein Opportunity Insights. Which three insights can this provide? Choose 3 answers
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Question 30 of 68
30. Question
The consultant at the Universal Containers recently enabled forecasts. A sales manager is concerned that all open opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category. How should the consultant ensure opportunities appear in the correct forecast categories?
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Question 31 of 68
31. Question
A consultant is beginning a new project will be Cloud Kicks to implement collaborative forecasting. What should the consultant use to gather requirements using an Agile methodology?
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Question 32 of 68
32. Question
Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?
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Question 33 of 68
33. Question
Cloud Kicks has a private sharing model on account. Account executives need to ensure that specific users can qualify marketing opportunities on their Accounts. There can be different users for a given opportunity. Sales management needs to report on which users are assigned to Opportunities. What should the consultants recommend to the account executives?
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Question 34 of 68
34. Question
Cloud kicks as an integration between the data warehouse and sales force. The VP of operations wants to synchronize customer data between the systems. What should the consultant recommend to ensure that integrity?
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Question 35 of 68
35. Question
A sales Rep owns an opportunity and can view the associated account, but is unable to view contacts on that account. What should the consultant recommended to allow the account owners to selectively share and account’s contacts with opportunity owners?
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Question 36 of 68
36. Question
Cloud Kicks likes to have its supervisor coach the consultants based on the gold transcripts. Which Salesforce product should the consultant recommend?
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Question 37 of 68
37. Question
A sales Rep at Cloud Kicks must have access to all child Accounts of the Account they own. The organization wide default setting for account is Private. What happens if a Sales Rep as access to a parent Account?
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Question 38 of 68
38. Question
Cloud Kicks in the process of implementing Salesforce for its sales teams. Serial management has concerns about adoption. What should a consultant recommend to encourage adoption?
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Question 39 of 68
39. Question
Universal Containers is planning to migrate two million account and 10 million contact records from existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend?
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Question 40 of 68
40. Question
To properly plan for company growth, cloud kicks me to forecast monthly revenue projection from the sales of its annual subscription service. What should the consultant configure to meet this requirement?
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Question 41 of 68
41. Question
Cloud kicks is expanding to international markets. Sales reps are unable to find specific product in the international price book. Which two steps should the consultant take to resolve this issue? Choose 2 answers
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Question 42 of 68
42. Question
Universal Containers (UC) Recently implemented a new Salesforce cloud solution. (UC) stakeholders believe that user adoption is best measured by the login rate. Which two additional key metrics should the consultant recommend ? Choose 2 answers
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Question 43 of 68
43. Question
The cloud kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the Internet is unavailable on their Android and iOS mobile devices. Which two actions should the consultant recommend to work around the issue? Choose two answers
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Question 44 of 68
44. Question
During the discovery phase of a sales cloud implementation, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers
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Question 45 of 68
45. Question
Universal containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle. Which two actions should the consultant recommend to meet these requirements? Choose 2 answers
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Question 46 of 68
46. Question
Cloud kicks (CK) VP of technology wants to start using Salesforce for all the sales teams automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Salesforce. CK wants to search and cross-reference records with the original source database. What should the consultant recommend to meet this requirement?
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Question 47 of 68
47. Question
An executive at Cloud Kicks (CK) has asked its some admin to create a diagram to show the high level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business as a whole. What should that mean create to meet this requirement ?
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Question 48 of 68
48. Question
What are two capabilities of the data loader? Choose two answers
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Question 49 of 68
49. Question
Then he’s covering face with cloud kicks CK has just ended. CK once a visual way to see how the new business processes will work. See cases process is complex and requires multiple slides. What should the consultant design to give CK this high level view ?
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Question 50 of 68
50. Question
Cloud kicks has identified the KPIs it wants to track for the year. in the inside the sales team wants a visual way to see the team’s project for the year. What should the consultant recommend to meet this requirement?
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Question 51 of 68
51. Question
Cloud kicks users and external enterprise resource planning ERP obligation to process its orders the ERP application needs to receive data about opportunities when the opportunity closes. Wich two solutions should the consultant recommend?
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Question 52 of 68
52. Question
Cloud kicks needs to forecast monthly business deals that close as well as open opportunities on a weekly basis. The VP of sales asks the business analyst to review how the sales funnel is changing month over month. Which two actions should the consultant take to meet this requirement?
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Question 53 of 68
53. Question
Cloud Kicks uses Salesforce in Lightning Experience to manage business Accounts and Person Accounts. The sales director wants to associate person Accounts to business Accounts and/or Contacts. Which Salesforce feature should the consultant recommend to meet these requirements?
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Question 54 of 68
54. Question
Universal containers is migrating data from a legacy system into Salesforce. Which two consideration should the consultant take into account when importing campaign members? Choose 2 answers
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Question 55 of 68
55. Question
Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past. How can the consultant meet these requirement?
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Question 56 of 68
56. Question
Universal Containers recently implemented the Sales Cloud. Stakeholders want insights into how logging interactions with customer impacts the number of one sales deals. Which report should the consultant create to meet the requirement?
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Question 57 of 68
57. Question
In the discovery phase of a sales cloud implementation, what are three effective ways a consultant can determine the design of the system? Choose 3 answers
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Question 58 of 68
58. Question
Cloud kicks is expanding its operations to Europe. The company wants to enable advanced currency management to support both EUR and USD currencies and show the total value of open opportunities on account records. How should the consultant implement the solution to meet the requirement?
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Question 59 of 68
59. Question
Sales of managers at cloud kicks need to visualize all open opportunity based on the location of the related account. Which solution should the consultant recommend ?
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Question 60 of 68
60. Question
Cloud kicks managers contacts for lead generation in a marketing application. Following a new Salesforce implementation, inbound leads will be reviewed in the marketing application then migrated to Salesforce. Which contacts should the consultant migrate from the marketing application to leads in Salesforce?
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Question 61 of 68
61. Question
Northern Trail Outfitters finished implementing sales cloud for a mid-market sales team. Sales management wants to track data trends and adoption. What should the consultant recommend to measure core sales cloud record data ?
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Question 62 of 68
62. Question
Cloud kicks sales representatives are allowed to negotiate up to a 5% discount for the shoe of the month club. Regional sales managers RSMS must approve discounts greater than five. Regional vice presidents are VPS also must have proved discounts greater than 10%. Which two steps should the consultant recommend to satisfy these requirements ? Choose two answers.
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Question 63 of 68
63. Question
Universal Containers wants to automatically add the sales representative emails and events from Gmail to the activity timeline of related records.What should the consultant recommend to meet the requirement?
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Question 64 of 68
64. Question
The consultant had cloud kicks has noticed that sales data is quickly outdated and wants to keep Account data current. What should the consultant recommend to maintain current Account information?
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Question 65 of 68
65. Question
Universal containers (UC) has acquired another company that uses Salesforce and is migrating legacy for email alerts and approval processes. Which two steps shoulder the consultant perform to maintain data integrity ?
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Question 66 of 68
66. Question
The operations manager wants to synchronize Cloud Kicks’ customer list from its back office system with Salesforce. What is the first step the consultant should recommend to ensure that integrity?
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Question 67 of 68
67. Question
Cloud Kicks (CK) uses a sales model where predefined groups of reps work collaboratively on Accounts. each group is also responsible for specific account. It has organization-wide default access set to Public Read/Write for Accounts. CK discovered that this causes issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any account but restrict editing to only reps who are responsible for those specific accounts. Which two steps should the consultant recommended to allow reps to continue to collaborate while eliminating incorrect edits? Choose 2 answers
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Question 68 of 68
68. Question
Cloud Kicks wants to release product enhancements effectively to drive user adoption and have the greatest impact on the organization and users’ day-to-day functions. What are three steps for successful change and seasonal release management? Choose 3 answers.
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